Effective Date: January 10,  2024
Last Updated: March 15, 2025

Raiment Digital Labs (“we,” “our,” or “the Agency”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our digital advertising and consulting services.

By using our website or services, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information that identifies you or can be used to contact you directly, including:

• Full name, company name, and contact details (email address, phone number);

   

• Billing and payment information;

   

• Account login or platform credentials (where voluntarily shared for ad management purposes).

   

b. Non-Personal Information

Information that cannot directly identify you, including:

• Browser type, IP address, and device information;

   

• Website usage data such as pages visited, time spent, and referral sources;

   

• Analytical data gathered via cookies and third-party tracking tools (e.g., Google Analytics, Meta Pixel).

   

c. Client and Campaign Data

If you are a client, we may collect information required to manage your digital advertising campaigns, such as:

• Advertising account IDs, audience data, keywords, and targeting preferences;

   

• Performance data, analytics reports, and ad creative content.

   

2. How We Use Your Information

We may use collected information for the following purposes:

1. To provide, manage, and optimize advertising and marketing services;

    

2. To communicate with you about your campaigns, invoices, or inquiries;

    

3. To send performance reports, recommendations, and service updates;

    

4. To improve our website, user experience, and service offerings;

    

5. To comply with legal obligations or enforce our Terms of Service.

    

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website performance.

• Cookies help us remember your preferences and improve service delivery.

   

• You can control or disable cookies through your browser settings, but some parts of our site may not function properly as a result.

   

We may also use third-party analytics and advertising tools (such as Google Analytics, Google Ads, or Meta Ads) which may collect anonymized data for performance tracking.

4. Data Storage and Security

1. We store collected data securely using encryption, firewalls, and access controls to protect against unauthorized access, alteration, or disclosure.

    

2. Only authorized personnel within Raiment Digital Labs have access to client data, and such access is granted strictly on a need-to-know basis.

    

3. Although we implement strong security measures, no system is completely immune from risk; therefore, we cannot guarantee absolute security of transmitted data.

    

5. Sharing and Disclosure of Information

We may share information only under the following limited circumstances:

1. With trusted partners or subcontractors who assist in providing advertising or analytics services (under strict confidentiality obligations).

    

2. With law enforcement or regulators if required by law or valid legal process.

    

3. In business transfers, such as a merger, acquisition, or restructuring, provided that your data will remain protected under this Policy.

    

We do not disclose client data to any third party for independent marketing purposes.

6. Data Retention

1. We retain client and campaign data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

    

2. Upon request or termination of service, we will delete or anonymize your personal and campaign data unless retention is legally required.

    

7. Your Rights and Choices

Under the Nigeria Data Protection Act (NDPA) 2023 and other applicable laws, you have the right to:

• Request access to your personal data;

   

• Request correction of inaccurate information;

   

• Withdraw consent for data processing;

   

• Request deletion of your personal data (subject to legal or contractual obligations).

   

To exercise these rights, contact us at raimentdigitallabs@gmail.com.

8. Third-Party Links

Our website may contain links to third-party sites or services that are not operated by us.
We are not responsible for the privacy practices or content of such third-party websites.
We encourage you to review their privacy policies when visiting them.

9. Children’s Privacy

Our services are not directed toward persons under the age of 18.
We do not knowingly collect or store personal data from children. If we discover such data has been provided, we will promptly delete it.

10. International Data Transfers

Although Raiment Digital Labs operates remotely in/from Nigeria, we may use third-party platforms and tools that process data in other jurisdictions.
By using our services, you consent to such cross-border data transfers, subject to appropriate data protection measures.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
The updated version will be posted on our website with a revised “Last Updated” date.
Continued use of our website or services after changes are posted constitutes acceptance of the revised Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:

Raiment Digital Labs
Lagos State, Nigeria
📧 Email: raimentdigitallabs@gmail.com
🌐 Website: www.raiment.com.ng